About Human Factor Team

Gitte Furdal Damm

About Human Factors was founded in 2016, by Gitte Furdal Damm.

After flying for almost 20 years, she now solely teach Crew Resource Management and Human Performance and Limitations.

Previous education and experience:

  • 1997: Graduated Danish Aviation College
  • 1998-1999: Flying BE20 for the U.N in Africa and Pakistan
  • 2000-2007: First Officer ATR 42/72 Cimber Air
  • 2007-2012: Captain ATR 72 Cimber Air
  • 2014-2016: Captain ATR 72 Jettime and Flight Crew Supervisor
  • Former CRM Trainer in Jettime and NaviMinds
  • 2016-2017: Courses in Social, Cognition and Personality psychology at the Danish University​
  • 2019-2020: Currently attending the Master Program: Human Factors and System Safety at Lund University


Anne-Marie Brandsborg Walsted

Anne-Marie has more that 20 years of flying experience as a Cabin Attendant. Besides her job in SAS she teaches CRM at About Human Factors.

Previous education and experience:

  • 1994: Graduated Marketing/ Economics
  • 1994-1998: Assistant in purchasing and accounting department
  • 1998-2018: Cabin Crew Cimber Air - ATR 42/72, Boeing 737, CRJ 200/900
  • 2018- now: Cabin Crew SAS, Airbus 320/330/340
  • Former Emergency and CRM Trainer in Cimber Air
  • Typerating and CRM courses in-house for FAI, Germany and Senegal Airlines
  • Certified Coach from the Danish Association of Managers and Executives

                               Birgitte Johansen

Birgitte has extensive aviation experience with more than 15 years in the field. She is currently flying in Norwegian, and teaches CRM in About Human Factors. 

Previous education and experience:

  • 2004: Graduated Danish Aviation College
  • 2005-2014: Flew BE20, B190 and ATR 42-72 in Africa and the Middle East for The Red Cross, UN, MSF. Since 2007 as a captain, and later as Line Training Captain.
  • 2007: Safety Management Course. Held a position as Safety Officer while flying in Angola.
  • 2014-2017: Captain and LIFUS Captain ATR72-600 in Jettime.
  • 2017-current: Senior First Officer B737-800 in Norwegian
  • 2019: Certified CRM Trainer at About Human Factors.